How is my order packaged?
All orders are packaged with a vacuum seal bag and then wrapped inside a black heat wrap bag for further protection. There is no indication from the package what the contents are. Orders are shipped in boxes or poly tear-proof mailer bags depending on order size.
How long will delivery take?
Usually, 1-3 business days for major cities and a few extra days if you live in a remote area.
What happens if I don’t receive my package?
If you do not get your package two days after the expected arrival date, contact us
When will my order be shipped?
Orders with payment received before 2 PM PST should ship SAME BUSINESS DAY. If your order is received after 2 PM PST it will ship the following business day.
Orders received on Saturday & Sunday will ship on Monday.
How do I track my Order?
When your order completes (and ships) you will receive a tracking number in the order confirmation email. Please use that link to track your order.
Note: Tracking numbers can take up to 24 hours to work, if we ship a parcel in the afternoon it might not reach a sorting facility until the following morning and be scanned into their system, etc.